Erin Shinn, Administrative Assistant

I feel truly grateful to be a part of such a caring and dedicated team. Our clinicians create a warm, supportive environment, and I love helping to make sure that same sense of comfort and compassion extends to everyone who walks through our doors.

One of my favorite parts of my job is connecting with clients and helping to make their experience with us as smooth and welcoming as possible. I also enjoy keeping the office running efficiently—staying organized, managing procedures, and navigating the mental health insurance system—so our team can fully focus on supporting those we serve.

I began working in the mental health field in 2011, starting in the prison system, and I’ve never looked back. It’s been such a rewarding journey, and I’m proud to continue doing work that helps makle a difference every day.

Education:

• New Castle Baptist academy
• Certification in HIPAA Compliance Procedures
• Certification in Suicide Prevention
• Certification in Working with Women Offenders